I recently came here for a funeral. I found that the staff was very professional and courteous. The property and the grave sites are very well kept. I feel that the person I know whom passed was treated with dignity and respect. They have a chapel with beautiful stained glass windows and allowed the mother of the deceased to lead the funeral with music provided from her church. They provide tissues in the chapel behind the pews. I found the facility overall very tasteful and they helped facilitate a beautiful ceremony for a vibrant woman.
Staff is attentive, friendly, and helpful. Facility is very clean, well-kept, and laid out nicely. The staff does an excellent job communicating with the friends/family on the day of the funeral (explaining the schedule, where to go, how to get there, etc).
Very satisfied with the services for my mother-in-law. Neva and Stephanie did a great job. I was touched by Stephanie's words at the conclusion of the graveside service. Excellent facilities. I have attended other services in the past and I have always found the staff to be professional and respectful.
The lawn is very beautiful for such a sad place, though the serintiy had to be ruined by a "Baker" who was so rude I can only imagine how she treats the deceased as well... please learn how to speak to customers before exploding on them. Property 10/10 Customer interaction 0/10.
In my opinion, administration are wolves in sheeps clothing due to my experience with upper management. I believe staff may appear caring and compassionate with plastered somber faces, but in reality it's a business, and in my opinion money and attempting to keep whatever reputation and power they have within the community are all they're really concerned about. Also, a friend of mine had a disabled friend who's father passed away, and when he wanted to pray within the grief support group, it was frowned upon by Baue staff. Needless to say, I don't recommend using Baue.
Baue Funeral Memorial Center is a US Funeral Home based in Saint Charles, Illinois. Baue Funeral Memorial Center is located at 3950 W Clay St, St Charles, MO 63301, USA.
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