They can't call anyone back or email them! I'm in town for a funeral, dropped my suit off, I was not informed that they were going to be closed Sunday, Monday and Tuesday for 4th of July. So I tried emailing multiple times and calling doing anything I can to see if some one can please let me get my suit, I even offered to pay some one, but nothing. I definitely won't be back at this place!
Pretty sure that building isn't up to code. Also customer service was garbage
Haven't used a professional dry cleaner in years, but American Cleaners did an excellent job on my beaded coctail dress and jacket. Plus, it was ready in just 3 days.
I have taken my shirts and suits here for years. Gradually their service has been come worse. The low prices are not worth the way the clothes look after they are done. Sometimes I wonder if the teenagers that work their think it's a joke and just put the suits in a clean bag without even cleaning them. 5 shirts on one bag they have creases and have to be ironed again at home. Pants creases are not in line with previous ironing, so pants have several creases where there should only be one. I've gone another local cleaner and I see a world of difference. It's worth paying a little more for better service.
Great customer service from the lady with the beautiful short cut!
American Cleaners is a US Laundry based in Saint Charles, Illinois. American Cleaners is located at 2214 1st Capitol Dr, St Charles, MO 63301, USA.
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